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CLIENT CASE STUDY

Trades

Zgrada Pools

A stronger pipeline for premium pool projects.

Campaigns and a stronger enquiry journey for a premium pool builder.

THE CORE WINA stronger pipeline for premium pool projects.
Zgrada Pools client project
$400K+

Monthly revenue scaled from ~$80K baseline

$4M

Worth of new opportunities created in 90 days.

50%

Improvement in on-site conversion rate

Results reported in the original client case study. The source does not give a single reporting period; outcomes vary by business, budget and market.

THE BUSINESS

Zgrada Pools

Zgrada Pools is a high-end concrete pool construction company. They specialise in custom-built, architecturally designed pools, offering bespoke designs and premium finishes to clients seeking luxurious backyard transformations. As a business operating in a competitive, seasonal industry, Zgrada Pools needed a marketing strategy that delivered reliable growth, higher conversion rates, and less reliance on word-of-mouth.

The Challenge

Zgrada Pools had a beautiful portfolio and strong reputation in their niche. However, their digital presence and marketing approach were not driving the volume of leads or sales they needed. Specific challenges included:

  • Low monthly revenue from digital channels (~$80K/month)
  • Underperforming website and limited tracking capabilities
  • Dependence on offline referrals for new projects
  • Limited scalability in their existing Google Ads setup

They wanted to scale lead generation while maintaining their premium brand image and improving sales conversion rates.

Our Strategy & Services Delivered

Google Ads Execution

We launched new Google Ads campaigns with a clear segmentation strategy based on pool types, service locations, and target client demographics. Ad copy was rewritten to align with high-end market expectations, using language that highlighted design quality, craftsmanship, and experience.

We also deployed tighter bidding strategies, used call tracking, and implemented lead scoring to qualify incoming enquiries.

Website Optimisation

The existing website was upgraded for speed, visual hierarchy, and conversion-friendliness. We reduced page clutter, added strong CTAs, and showcased high-quality visuals of recent projects.

The goal was to reflect Zgrada’s brand prestige while guiding users toward taking action.

Conversion Rate Optimisation

We used analytics tools to track user behaviour and identify where drop-offs were happening. Based on these insights, we:

  • Redesigned contact forms for better usability
  • Added social proof through testimonials and case studies
  • Included trust signals like licencing, warranties, and accreditations

Results Achieved

Zgrada Pools saw substantial results within the first few months of our partnership.

Key Performance Indicators:

  • Revenue Growth: Monthly revenue scaled from ~$80K to over $400K
  • Conversion Rate: Improved by 50% on the website
  • Brand Visibility: Increased market share and ad impression share in high-value suburbs

Performance Highlights

Short-Term Wins:

  • Launched a simple but effective Google Ads strategy that generated high-quality leads quickly
  • Implemented essential tracking mechanisms to properly measure campaign results

Mid-Term Achievements:

  • Scaled opportunity pipeline from ~$80K/month to over $400K/month in sales
  • Reduced reliance on referrals through strong online positioning

Long-Term Plans:

  • Continue scaling Google Ads with tailored landing pages per location and pool type
  • Introduce more automation and retargeting strategies
  • Use data insights to predict seasonality and adjust budget accordingly

Why This Case Study Matters

This case study is a great example of how digital marketing can empower high-ticket service businesses to scale sustainably. The combination of performance marketing and user-centric web design enabled Zgrada Pools to drive serious revenue growth without sacrificing their brand image.

Whether you’re a premium builder, designer, or service provider, your website and ads should reflect the quality of your product and convert accordingly.

IN THEIR OWN WORDS

“I am continuously impressed by the exceptional service we receive from XO Digital. They proactively manage our entire marketing portfolio, from website oversight to coordinating all marketing channels. It’s a relief having one dedicated person seamlessly handle everything. XO Digital consistently goes above and beyond, introducing automations and systems beyond the initial scope to enhance the success of our campaigns. I highly recommend them to any business seeking to elevate their marketing strategy on an ongoing basis!”
Allen BaracZgrada Pools

LET’S START WITH YOUR BUSINESS

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STARTS HERE.

Tell us where you are, what you’d like to improve and how you’re currently investing in marketing. We’ll review the details before discussing the right next step.

Zyran Erasmus
Zyran ErasmusHead of Growth, XO Digital

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