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CLIENT CASE STUDY

Hospitality

The Venues Collection

More bookings across eight distinct venues.

Paid and organic marketing across eight venues, built around bookings.

THE CORE WINMore bookings across eight distinct venues.

2021 Q4 vs Q3

The Venues Collection client project
84%

Increase in new bookings made through Social Media & Google Ads Management across all 8 venues managed

2021 Q4 vs Q3
14%

Decrease in total ad spend across digital channels

2021 Q4 vs Q3
35%

Increase in time spent on site, with a bounce rate of less than 15%

2021 Q4 vs Q3

Reported results: 2021 Q4 vs Q3. These relate to the original engagement and are not a forecast of future performance.

THE BUSINESS

The Venues Collection

Our digital remit consisted of providing ongoing digital marketing efforts across their 8 unique, individual venues through channels such as PPC and Social Media Marketing, we acted as an extension of their internal team, learning each venue’s offering and frustrations, identifying areas of opportunity for growth and optimising our campaigns for new bookings across each venue. The strategic use of digital media through paid and organic activity allowed our client to be present across all the key moments, prompting users from the awareness stage down towards conversion and retention.

The Client

The Venues Collection is a well established collection of 8 modern venues. With breathtaking views, progressive dining, and exceptional hospitality, our client brings unforgettable experiences to life through traditional and business functions. The Venues Collection curates extraordinary experiences for all types of special occasions, from small intimate birthday dinners, to 10,000+ PAX business conferences and weddings.

Project Details

Managing the ongoing digital marketing engagement for The Venues Collection’s offering of 8 Venues, in addition to the Parent Company’s growth, optimising towards bookings on site. Digital marketing activity consists of always on monthly activity across Social & Google Ads, as well as monthly sales promotions to align with events throughout the yearly social calendar.

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GOOD GROWTH.
STARTS HERE.

Tell us where you are, what you’d like to improve and how you’re currently investing in marketing. We’ll review the details before discussing the right next step.

Zyran Erasmus
Zyran ErasmusHead of Growth, XO Digital

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